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      • The Westin Surabaya Hotel Exterior photo The photo shows a modern, expansive resort complex at dusk, reflected in a calm body of water in the foreground. The sky is a deep blue, transitioning to lighter hues near the horizon where the sun has set. Dominating the scene are several tall, sl
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      The Westin Surabaya Hotel

      $$$$|View on mapSurabaya, Indonesia|
      9.4
      PerfectWe use reviews from our platform and Booking.com to highlight the best value.
      75 photos
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      Rooms and Guests2 Guests, 1 room
      We’ll open Booking.com in a new tab for fair comparison.
      The Westin Surabaya Hotel Exterior photo The photo shows a modern, expansive resort complex at dusk, reflected in a calm body of water in the foreground. The sky is a deep blue, transitioning to lighter hues near the horizon where the sun has set. Dominating the scene are several tall, sl
      75 photos
      75 photos
      The Westin Surabaya Hotel Interior photo The photo shows a modern residential complex with two tall, sleek apartment buildings. The buildings are primarily a deep blue with white accents, featuring numerous windows that reflect the clear, bright sky dotted with a few wispy clouds. In the
      75 photos
      The Westin Surabaya Hotel Interior photo The photo shows a luxurious and modern hotel lobby with stunning panoramic city views. The space is bathed in a soft, warm light, emanating from recessed ceiling lights and a small table lamp on a coffee table. In the foreground, there are two comf
      75 photos
      The Westin Surabaya Hotel Room photo This is a photograph of a luxurious and modern bathroom, characterized by a predominantly white and grey marble aesthetic. **Key Features:** * **Vanity Area:** On the left, there is a sleek, white rectangular sink set into a long counter made of li
      75 photos
      The Westin Surabaya Hotel Interior photo The photo shows a modern office space with a man standing by a large window. The window offers a wide view of a cityscape with numerous buildings under a bright sky. The room is well-lit, likely with natural light coming through the expansive windows
      The Westin Surabaya Hotel
      $$$$

      Overview

      5-star hotel located within Pakuwon Mall, Indonesia's largest shopping mall

      Location & Mall Access

      The Westin Surabaya is situated directly within Pakuwon Mall, the largest shopping center in Indonesia, offering guests direct indoor access to over 600 retail stores and dining outlets. The hotel is a 21 km drive from Juanda International Airport, with a paid shuttle service available. Nearby attractions include Pakuwon Golf & Family Club, House of Sampoerna, and Bungkul Park.

      Dining & Club Lounge

      The hotel's Magnolia Restaurant serves international cuisines and has received award-winning recognition for its dining excellence. The Westin Club Lounge on the 39th floor provides complimentary breakfast and evening cocktails with panoramic city views. The Sky Lounge offers a rooftop bar experience with live music performances on select evenings.

      Wellness, Pools & Spa

      Guests have access to three outdoor swimming pools, including a dedicated Kids Pool and a pool bar. The in-house Spa by L'Occitane offers luxurious treatments such as full body massages, foot baths, and couples massage packages. A 24-hour fitness center with personal trainers and yoga classes is available for all guests.

      Rooms & Club Access

      All guest rooms at the Westin Surabaya feature the signature Heavenly Beds and spa amenities from the White Tea collection. Select room categories include access to the exclusive Westin Club Lounge, which serves complimentary breakfast, all-day refreshments, and evening cocktails. The hotel also offers soundproof rooms and allergy-free room options.

      Family & Business Facilities

      The hotel provides a Kids' Club with an indoor play area and a dedicated children's pool, plus themed dinner nights and live music performances. Business travelers have access to a fully equipped business center, meeting and banquet facilities, and express check-in/check-out services. Additional amenities include valet parking, airport shuttle (paid), and wheelchair-accessible rooms with grab rails.

      • Location: Inside Pakuwon Mall, Indonesia's largest shopping center
      • Dining: Award-winning Magnolia Restaurant & Sky Lounge with live music
      • Wellness: 3 outdoor pools, Spa by L'Occitane, 24-hour fitness center
      • Rooms: Heavenly Beds with Westin Club Lounge access option
      • Family: Kids' Club, dedicated children's pool, themed dinner nights
      • Business: Business center, meeting rooms, express check-in/out

      License number: 55110,8120119290056

      Good to know
      Check-in/Check-out
      from 15:00-23:59
      until 12:00
      Amenities
      Public parking is possible on site for free.
      Wireless internet is available in for free.
      Other information
      Breakfast
      The hotel The Westin Surabaya serves a full breakfast for free. 
      Children & extra beds
      There are no extra beds provided in a room.  There are no cribs provided in a room. 
      Pets
      Pets are not allowed.
      Languages
      Bahasa Indonesian
      Building
      Number of floors:10
      Number of rooms:242
      Price calendar
      Check availability and prices for your dates now!

      Rooms and availability

      77 photos
      Club Guest Room
      • Max:
        2 persons
      • Bed options:
        2 Queen Size Beds1 King Size Bed
      room details +
      77 photos
      Family Junior Suite
      • Max:
        2 persons
      • Bed options:
        1 King Size Bed
      • Free Wi-Fi
      room details +
      77 photos
      Westin Junior Suite
      • Max:
        2 persons
      • Bed options:
        1 King Size Bed
      • Free Wi-Fi
      room details +
      Show 12 more room typesLess

      Facilities

      Main facilities

      Wi-Fi
      Parking

      Valet parking

      Baggage storage
      24-hour services

      24-hour reception

      24-hour security

      Food/ Drinks

      Poolside snack bar

      Restaurant

      Welcome drink

      Snack bar

      Shuttle

      Paid airport shuttle

      Fitness/ Gym

      Fitness center

      Swimming pool

      Outdoor swimming pool

      Sports & Fitness

      • Fitness center
      • Golf course
      • Yoga class
      • Sports trainer

      Services

      • Paid airport shuttle
      • Valet parking
      • Room service
      • Housekeeping
      • Laundry
      • Dry cleaning
      • Welcome drink
      • Happy hour

      Dining

      • In-room breakfast
      • Restaurant
      • Poolside snack bar
      • Snack bar
      • Dinner
      • Packed lunches
      • Special diet menus

      Business

      • Business center
      • Meeting/ Banquet facilities
      • Fax/Photocopying

      Children

      • Cribs
      • Children's buffet
      • Children's pool
      • Children's play area
      • Kids club

      Facilities for people with disabilities

      • Toilet for disabled
      • Bathroom for disabled

      Spa & Leisure

      • Outdoor swimming pool
      • Sun loungers
      • Live entertainment
      • Night club
      • Sun terrace
      • Spa & wellness center
      • Back massage
      • Head massage
      • Full body massage
      • Foot massage

      Room view

      • Pool view

      Room features

      • Air conditioning
      • Soundproofed rooms
      • Sitting area
      • Dressing area
      • Tea and coffee facilities
      • Dining table
      • Ironing facilities

      Bathroom

      • Free toiletries
      • Sink

      Self-catering

      • Electric kettle

      Media

      • Flat-screen TV
      • AM/FM alarm clock

      Room decor

      • Carpeted floor
      Show all facilitiesHide facilities

      Essential information about The Westin Surabaya Hotel

      💵 Lowest room price 118 US$
      📏 Distance to center 4.7 mi
      ✈️ Distance to airport 14.9 mi
      🧳 Nearest airport Juanda, SUB

      Location

      Address
      The address has been copied.
      Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
      Map view
      Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
      • City landmarks
      • Nearby
      • Restaurants
      Zoo
      Surabaya Zoo
      4.2 mi
      Mosque
      Masjid Nasional Al-Akbar
      4.2 mi
      Mall
      Pakuwon Mall
      100 yd
      Landmark
      Lenmarc Mall
      1.2 mi
      Events
      The Oasis
      100 yd
      Landmark
      AMPED Trampoline Park Surabaya
      100 yd
      Landmark
      XXI
      100 yd
      Landmark
      Royal Charm Nail & Spa
      100 yd
      Landmark
      Yoga Light Studio
      100 yd
      Landmark
      Masjid Al Ghofur
      100 yd
      Landmark
      Pakuwon Mall Home Pro
      100 yd
      Landmark
      Al-Ghuroba'
      100 yd
      Mosque
      Masjid Al-Ghuroba'
      100 yd
      Landmark
      Class 5 Recreational Climbing Center
      100 yd
      Landmark
      Masjid Al Mukhlishiin
      100 yd
      Landmark
      Vihara Dhamma Jaya
      100 yd
      Church
      Gereja Kristen Indonesia
      200 yd
      Landmark
      GKI Darmo Permai
      200 yd
      Mosque
      Masjid Al Hikmah Simpang Darmo Permai Selatan
      200 yd
      Landmark
      Masjid Al Hikmah
      200 yd
      Landmark
      The Escape Hunt Experience Surabaya
      200 yd
      Landmark
      Masjid Nurul Jannah
      200 yd
      Mosque
      Masjid Baitul Muttaqin
      200 yd
      Landmark
      Golf Graha Famili & Country Club
      200 yd
      Landmark
      G Walk Night Market Surabaya
      1.4 mi
      Mosque
      Masjid Daar Al-Mujahidin
      200 yd
      Landmark
      Bukit Darmo
      200 yd
      Bridges
      Suroboyo Bridge
      1.3 mi
      Supermall Pakuwon Indah
      100 yd
      Mall
      Pakuwon Trade Center
      100 yd
      Restaurant
      Jong Java Indische Recipe
      100 yd
      Restaurant
      Yamagoya Ramen Supermall
      100 yd
      Restaurant
      Shijima RAW
      100 yd
      Restaurant
      Almaluna Bar and Resto
      100 yd
      Restaurant
      Hajime Ramen House
      100 yd
      Restaurant
      Noodle House & Kitchen
      100 yd
      Restaurant
      Lao Pan
      100 yd
      Restaurant
      Shijima
      100 yd

      Reviews of The Westin Surabaya Hotel

      9.4 /10
      Perfect
      147 reviews
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      FAQ about The Westin Surabaya

      Which popular attractions are located near the The Westin Surabaya hotel?
      During the stay at the The Westin Surabaya hotel, you shouldn't miss Surabaya's top-rated landmarks, Supermal Pakuwon Indah Shoe Store (0.4 miles from the property) as well as Ciputra Waterpark, located approximately 15 minutes' drive away.
      What is the nearest airport to The Westin Surabaya hotel?
      Juanda airport is located within a 28-minute drive (16 miles) from The Westin Surabaya hotel.
      Does the 5-star The Westin Surabaya provide an airport shuttle?
      Shuttle which will take you to the 5-star The Westin Surabaya with a 28-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
      Can we park our car at the Surabaya hotel?
      Guests of the Surabaya hotel can take advantage of parking.
      Are there any dining facilities close to the The Westin Surabaya?
      During their stay at the The Westin Surabaya guests can enjoy a meal in the nearby restaurant D'Stupid Baker offering cheap prices or visit Lao Pan with a high guest rating-8 according to guests reviews-as well as moderately placed prices.
      Does The Westin Surabaya serve breakfast?
      Yes, guests can enjoy breakfast, served daily in the restaurant of The Westin Surabaya.
      What is check-in and check-out time at the 5-star The Westin Surabaya hotel?
      Guests of the 5-star The Westin Surabaya hotel can check in from 3 PM to 11.59 PM and check out from 12 PM.
      How much does a room at the hotel cost?
      The prices at the hotel start from $118.
      What payment methods are accepted in the 5-star The Westin Surabaya hotel?
      Payment methods in the 5-star The Westin Surabaya hotel include:
      • сash
      • American Express
      • Visa
      • Mastercard
      Which facilities are offered in the rooms of the 5-star The Westin Surabaya?
      Each room at the 5-star The Westin Surabaya is fully equipped with air conditioning to ensure that guests have a comfortable and enjoyable stay. On average, guests rate the comfort of the rooms 9.7/10.
      Which facilities are provided in the 5-star The Westin Surabaya hotel?
      Top locations of the 5-star The Westin Surabaya hotel include a restaurant and a storage for belongings, whereas guests' safety will be ensured with 24-hour security service and a safe deposit box.
      Do you have a pool at the hotel?
      Yes, the hotel features an outdoor pool.
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      Rooms and Guests2 Guests, 1 room